Our Purpose

We exist to give people
their time back.

At SmartQ, we believe that waiting in a physical line is a relic of the past. Time is the only resource we can't replenish, and we're on a mission to stop it from being wasted in queues.

The human and business cost of queues

Millions of people spend hours standing in physical queues, at banks, hospitals, government offices and service centers. The long waits cost time, reduce productivity, frustrate customers, and put unnecessary pressure on frontline staff.

We are enabling organizations to eliminate physical queues and manage customer visits transparently and with dignity.

People working together

Principles that guide us

Beyond the code, these are the truths we build our company upon every single day.

Respect

Respect for our partners and users' time, dignity, and experience in every aspect of our work.

Inclusive

Technology should serve everyone regardless of location, language, or ability. We design for remote, less savvy and the non-native users.

Value Driven

We strive to add real value to our partners and their customers at every step. If the value is not obvious, we won't build it.

We want to build technology that not only eliminates queues but also restores the dignity and respect that every customer deserves.

Timothy Kabagambe
Timothy Kabagambe
Country Manager, SmartQ Rwanda

Get In Touch

Whether you're a business owner looking to eliminate wait times for your customers or a talent looking to solve big problems, let's talk.